Microsoft on Monday made its Dynamics CRM Spring 2016 Wave generally available to customers. The application focuses heavily on machine learning and the Internet of Things. It offers field service and project service automation capabilities, as well as four preconfigured Web portal solutions for customers. The portal solutions can be used on any desktop, tablet or mobile device. The Spring 2016 Wave also introduced Learning Path, guided navigation capabilities that walk users through the steps needed to complete a task in an application.